Copilot is the AI your IT department already rolled out to a thousand people. You can rely on it to find emails, you can't rely on it to find precedents.
Your tenant vs the public record. Copilot's design center is your data: SharePoint, Teams, Outlook, the deck from last quarter. Grounding in the tenant is the feature Microsoft sells, and for internal knowledge work it's genuinely useful. But point it at a regulatory question and the same design works against you: it keeps pulling your own information back when what you need is what FDA, EMA, or MHRA actually said. The frustration buyers describe is exactly that: I don't want my documents again. I want what the rest of the world is thinking.
Rhizome is built on the outside world: >45 million documents across >75 health-authority databases in >12 markets (as of August 2026) — approvals, reviews, guidances, trials, enforcement — ingested down to the line and the scanned image. A hard question reads hundreds of those sources, sometimes thousands, and comes back with every claim cited to the exact passage.
The standardization logic — and its limit. Rolling one AI out to everyone is rational: one governance review, one training effort, one vendor. IT is right to want it. The mistake is treating the interface decision as a corpus decision: standardizing on Copilot doesn't put the health-authority record inside your tenant, and no amount of prompt skill fixes a corpus that isn't there.
The good news is you don't have to choose. Rhizome connects to Copilot over MCP: your team keeps the assistant they were trained on, and the regulatory research runs through an agent grounded in the primary record. You get most of the value without asking a thousand people to open a new tab, and the ones doing serious precedent work can go direct.
Nothing from memory. For everyday work, a plausible answer is fine. For a position you'll defend to a regulator, plausible is the problem: poor advocacy can harden a reviewer's position, and a citation that doesn't survive the click ends the trust right there. Rhizome's agents can only state facts pulled from primary-source documents (memory doesn't count as a source), and we benchmark them on that discipline. No hallucinations reported in 18 months; the passage-level citations are there so you never have to take that on faith.
Traceability. Copilot cites your files and web pages. Rhizome cites the exact passage of the exact filing: click it and you're reading the lines it came from, not skimming a 500-page review hoping to find them.